What does M5 provide the client?
Who does M5 view as its chief competition?
Why would I select M5 over a premise-based phone system?
Why should I trust my phone system to M5?
How does voice quality of IP Telephony compare?
How does M5 provide superior service for less than traditional alternatives?
What does M5 mean by a Managed IP Phone System?
How much does M5's IP Phone System Cost?
Can I keep my existing telephone numbers?
How many phone lines should I order?
What is the M5 IP Phone System?
The M5 IP Phone System utilizes IP technology to eliminate a company's need to purchase, install and maintain a PABX-based phone system.
What does M5 provide the client?
M5 provides clients an IP Phone System at an attractive price that includes the following:
- Complete high-end business phone system
- Auto-attendant
- Unique phone number and voicemail for each end-user
- Extensive end-user feature set including conference calling
- Multiple locations (e.g., one phone system for corporate and branch offices)
- Satellite office (e.g., same business phone number from work and home)
- Significant savings on call costs
- Web browser administration
- MS Outlook(tm) Integration
- Customised call accounting
- Free 24/7 support
Who does M5 view as its chief competition?
The primary competition for M5 is premise-based phone systems such as Alcatel, Avaya and Panasonic.
Why would I select M5 over a premise-based phone system?
Select M5 over a premise-based phone system if you:
- Have more than one office and wish to be on the one phone system for your whole business
- Prefer not to purchase and/or maintain a phone system
- Want to lower your initial and on-going phone system costs (typically 20-40%)
- Value a redundant solution that is extremely reliable
- Will benefit from genuine 24/7 phone system management and support
- Expect to move, expand or add locations
Why should I trust my phone system to M5?
Trust M5 with your voice network because:
- M5 is established: We have been providing our IP Phone System solution since 2000 and since 2002 in Australia.
- M5 is Australia and the Northeast United States leading provider of outsourced IP Phone systems.
- M5 is committed: Over 90% of our clients are referenceable and willing to discuss their experience.
- M5 project management: Our experienced project managers will plan and coordinate your transition to M5.
- M5 is responsive: We have a 95% same-day resolution rate for all service issues.
- M5 has carrier-grade facilities.
How does voice quality of IP Telephony compare?
The quality of IP (Internet Protocol) Telephony is equal to traditional phone service. IP Telephony is often confused with lower quality service called Internet Telephony, where calls are routed over the open Internet. M5 runs voice service over a private network, ensuring the highest quality of service. To test the quality yourself, call us at 1300 306 898 to say hello.
How does M5 provide superior service for less than traditional alternatives?
By delivering the phone system remotely, M5 eliminates a company's need to purchase and maintain a PABX, a very expensive piece of telecom equipment. M5 has wholesale agreements with major carriers and passes the savings on to its clients. The system is easy to maintain, so we don't charge for support. Finally, because IP technology allows us to make more efficient use of lines, we need fewer circuits to provide equivalent service.
What does M5 mean by a Managed IP Phone System?
As your Outsourced IP Phone System Provider, M5 assumes end-to-end responsibility for your company's telecommunications, relieving your staff of this endless headache. The M5 engineering team continuously monitors your telecommunications 24x7 to resolve issues as they occur. M5 Technical staff have many years experience in IP service provision to Government and business.
How much does M5's IP Phone System Cost?
M5 typically reduces a company's total telecommunications expense 20-40%. Because every business is different, M5 customises a unique pricing plan for each company based on the number of staff, number of locations, and call patterns.
Can I keep my existing telephone numbers?
Yes. M5 manages the process of "porting" your numbers from your current carrier to M5.
How many phone lines should I order?
You don't have to pay for individual lines. One connection is sized to provide the number of simultaneous calls required. All employees receive their own phone number, and callers don't have to worry about busy signals or getting an outside line.
